Sometimes You Have to Break the Rules
If you have a serious disability, your landlord may have to make reasonable policy changes to accommodate you.
For example, if you are blind, you can keep a seeing eye dog even in a building with a no pets policy. A service animal may also be appropriate if you have high blood pressure or a stress related illness. You can ask to move to the top of the list for a first floor apartment if you use a wheel chair. (This does not mean a landlord can require you to live on the first floor.) A landlord may have to accommodate you even if it requires a small cost which you are willing to pay, such as for a grab bar next to the tub.
It is illegal for a landlord to deny you a reasonable accommodation. Be sure to make your request in writing and document your disability with a doctor’s note when it is not obvious.